In this conversation, Jason and Lap get carried away and what begins as a discussion about owner vs employee mentality, transitions into back up systems and the again to responding to negative reviews. As a result, this is a LONG one!
So, sit back and join as they talk about the importance of adopting an owner mentality rather than an employee mentality in running a photo booth business. They emphasize the need to take responsibility, make hard decisions, and prioritize the success of the business over personal gain. They also discuss the importance of handling client complaints professionally, being proactive in planning and troubleshooting, and providing exceptional service to create a memorable photo booth experience. Additionally, they highlight the significance of recognizing strengths and weaknesses, delegating tasks, and having backup systems in place to ensure smooth operations. In this part of the conversation, the importance of backup equipment and having a network of support is discussed. Building relationships with competitors and being willing to help each other out in times of need is emphasized. The need for backup tools and equipment, as well as knowledge of software and photography basics, is highlighted. Taking initiative and learning new skills is encouraged, as it allows for greater preparedness and problem-solving. Finally, the importance of addressing issues and implementing solutions is emphasized as a key aspect of being a successful owner. In this conversation, Jason and LX PIX INC discuss the importance of taking responsibility and leading by example in the photo booth industry. They emphasize the need for owners to be proactive and find solutions to problems, rather than blaming others. They share personal experiences of adapting to unexpected situations and going above and beyond for clients. The conversation also covers the importance of being prepared for technical difficulties and handling last-minute changes. They discuss the significance of responding to complaints and negative reviews with genuine empathy and offering solutions. The conversation concludes with a reminder to engage with ProBoothTalk through reviews, subscriptions, and joining their Facebook group.

In this episode, Jason and Lap discuss the importance of collecting and using customer feedback. They highlight the value of reading and considering customer reviews, as well as the benefits of conducting exit surveys. The hosts share their experience with exit surveys and how they have used the feedback to make improvements in their business. They also discuss the challenges of handling inquiries through social media and the importance of staying in the customer's preferred communication medium. Overall, the conversation emphasizes the significance of listening to customer feedback and utilizing it to maximize business success.

In this conversation, Jason and Lap discuss the importance of providing the value that you represent as a photo booth provider.
They explore the differences between luxury, mid-range, and budget providers, emphasizing the need to market and present yourself accordingly. They also discuss the misconceptions about luxury providers and the challenges of charging higher prices in saturated markets. The conversation concludes with a focus on developing a mission statement and making pricing decisions that align with your brand. This conversation explores the pitfalls of discount pricing and the importance of understanding the perception of value. It emphasizes the dangers of discounting and the impact it can have on reputation.
The conversation also highlights the importance of thinking long-term and matching products to the market. It discusses the significance of listening to client feedback and recognizing one's market position. The conversation concludes by emphasizing the value of networking, investing in education and skills, and learning from successful brands.

In this conversation, James Trivelis, the owner and founder of Curator, discusses the features and benefits of roaming photography and the Curator software. He shares his background in the experiential marketing industry and how he got into photo marketing. James explains how Curator's photography mode allows photographers to capture multiple photos quickly and easily, and how the software can collect data and create personalized galleries for guests. He also emphasizes the importance of photographers having a good understanding of DSLR cameras and photography techniques. Overall, Curator offers a comprehensive solution for roaming photography and photo booth experiences. In this conversation, Lap Le, James Trivlis, and Jason discuss the intricacies of roaming photography and the importance of understanding DSLR basics. They highlight the challenges of engaging with guests and the need for photographers to be knowledgeable and engaging. The conversation also explores the advantages of roaming photography with instant branding and the power of instant branding in capturing additional content for social media. The discussion touches on the different types of roaming photography and the use of automated filters in cameras. The conversation concludes with insights into the future of photography and printing, including post-processing and editing options.

Summary
Lap and Jason discuss the challenges of justifying high prices in the photo booth industry. They share their personal experiences of transitioning from low-priced providers to higher-priced services and the importance of confidence in pricing. They emphasize the need to consider all the costs involved in running a photo booth business and the importance of understanding the value of the services provided. They also discuss the importance of selling on experience, quality, and the emotional value of once-in-a-lifetime events. 
 
Takeaways
Confidence is key when justifying high prices in the photo booth industry.
Consider all the costs involved in running a photo booth business to accurately price your services.
Sell on experience, quality, and the emotional value of once-in-a-lifetime events.
Be honest with clients and help them understand the value of your services.

Summary
In this episode, Lap and Jason welcome guests, Sammy and Ursula from photoboothmarketing.com to discuss the importance of branding for photo booth businesses.
The guests share their experiences and also caution against common branding mistakes, such as using generic logos and focusing on the product rather than the overall brand. The conversation concludes with a discussion on separating personal and business branding on social media. This part of the conversation explores the importance of branding in the photo booth industry. It discusses the balance between showing a personal side in branding and maintaining professionalism. The conversation emphasizes the need to be your brand everywhere and the impact of personal opinions on social media. It also touches on the significance of branded materials and dress code in events.
 
Takeaways
Branding is the foundation of a successful photo booth business and should be prioritized before marketing.
Rebranding can be a beneficial and necessary step for business growth and differentiation.
Investing in professional branding services can significantly improve a business's image and attract higher-paying clients.
Avoid common branding mistakes, such as using generic logos and focusing on the product rather than the overall brand.
Separate personal and business branding on social media to maintain a professional image. Maintaining professionalism and relevance in branding is crucial in attracting and retaining the right target audience.
Personal opinions, political views, and offensive content should be avoided in branding.
Branded materials and dress code should align with the event and client's brand, while personal branding can be showcased on personal social media platforms.
Rebranding and evolving your brand over time is a natural part of the learning curve in the industry.
Brand guidelines provide important instructions on how to represent a brand accurately and consistently. Dual branding allows businesses to target different audiences effectively.
Recognizing the need for change and evolving is crucial for business growth.
Corporate events offer significant potential for business growth and profitability.
Brand management is essential for establishing a strong foundation for a business.
Surrounding oneself with honest feedback and role models helps in personal and professional growth.

Summary
The conversation explores the controversy of putting prices on photo booth websites. The hosts discuss their personal experiences and reasons for either displaying or removing prices from their websites. They highlight the benefits and drawbacks of having prices on websites, including higher booking rates and flexibility in pricing. The conversation also delves into the challenges of listing prices, confusion with package differences, and the perception of value without displaying prices. The hosts emphasize the importance of justifying higher prices and explaining the value of their services. The conversation concludes with an invitation to join their Facebook group.
 
Takeaways
There is no right or wrong answer when it comes to putting prices on photo booth websites; it depends on the business model and goals.
Having prices on websites can lead to higher booking rates and allow customers to book instantly, but it may attract price-sensitive customers.
Not displaying prices on websites allows for more personalized conversations with potential clients and the opportunity to explain the value of the services.
Different pricing structures may be suitable for different types of events and business models.
The perception of value can be enhanced when prices are not displayed on websites, positioning the company as more luxurious or high-end.

SummaryIn this conversation, Jason and Lap discuss the topic of accepting criticism. They highlight the common tendency to reject constructive criticism and seek only positive reinforcement. They emphasize the importance of differentiating between constructive and negative criticism and the value of listening to feedback for personal and business growth. They share personal experiences of how criticism has helped them improve their skills and attract high-end clientele. They also discuss the benefits of using the search bar to find answers and solutions within online communities. The conversation concludes with a quote emphasizing the need for gentle criticism that nourishes growth without destroying roots.
Takeaways
Accepting constructive criticism is essential for personal and business growth.
Differentiate between constructive criticism and negative criticism meant to insult or hurt.
Listen to feedback from experienced individuals in the industry and apply it to improve your skills and attract high-end clientele.
Utilize the search bar in online communities to find answers and solutions to common questions and challenges.

Jason and Lap discuss equipment, including DSLR booths, iPads, kiosks, 360 booths, and roaming photography. They also touch on camera choices and CRM systems.